Terms & Conditions
1. Use of notifications
By signing up or using the beIN SPORTS CONNECT service, websites and software applications (the “Service”) (including by installing and using one of the applications) You, the user (“You”, “Your”) are agreeing to be bound by an agreement with beIN Sports Asia Pte Limited (SG). The Service is delivered via one or more websites or applications (collectively “Applications”) of beIN Sports Asia Pte Limited (SG), its parents, subsidiaries, and/or affiliated companies (collectively “beIN SPORTS”, “Us”, “Our” or “We”). Your agreement with Us includes these terms and conditions (the “Terms and Conditions”), our Privacy Policy and any terms that you agree to upon signing up (including Social Media Terms), when making payment or any Additional Terms (the “Agreement”). You acknowledge that you have read and understood the Agreement, accept the Agreement and agree to be bound by it. It is on this basis that We provide You the Service.
You may be offered access to the Service in conjunction with products and services offered by third parties. You may be bound by terms and conditions as part of the provision of such third party products and services. We are not responsible for the products and services provided by such third parties.
You may only use or access the Service if you are a resident of certain geographical areas. This will be indicated clearly at the time of signing up. You warrant that all information provided by You is true, accurate and current. We reserve the right to terminate Your access to the Service if the information is false or incorrect.
2. Push notifications
As part of the Service, You may receive push notifications, email messages, text messages, MMS messages, or other types of messages directly sent to You (collectively “Push Messages”). You may control the Push Messages in Your device’s settings, the Application’s settings, or via the settings in Your Account, depending on the type of Push Messages. Some of the Push Messages may be related to Your location or to Your use of the Service. Your carrier may charge standard messaging, data, and other fees for Push Messages sent to You, and these fees may appear on Your mobile bill or be deducted from Your pre-paid balance. Your carrier may prohibit or restrict certain Push Messages and certain Push Messages may be incompatible with Your carrier or mobile device. Contact Your carrier or mobile device manufacturer with questions regarding these issues. You may discontinue Push Messages in Your device’s or the Application’s settings, by deleting the Application, depending on the type of Push Messages. We may collect information related to Your receipt of Push Messages. If You have registered for Push Messages sent via a method requiring Your mobile number, You agree to notify Us of any changes to Your mobile number, as applicable, by updating Your Account to reflect this change.
Our Privacy Policy contains more information about Our collection and use of information in relation to Push Messages and options that are available to You to opt out of Push Messages.
3. Paid Subscriptions, Codes, Pre-Paid Offers, Trials and Payment
Unless otherwise specified by Us, the Service requires payment before You can access it. Your subscription to the Service will automatically terminate at the end of the period paid-up for or redeemed unless terminated in accordance with this Agreement or you make a further payment or redemption.
Unless otherwise specified by Us, You must pay the subscription fee (the “Fee”) applicable to the specified Service and subscription period for which You have subscribed, upon subscribing to the Service or at the time of renewal of Your subscription (as applicable). You authorize us to charge you the Fee in accordance with the payment method You have nominated or the payment method associated with Your account (“Payment Method”). Terms and conditions governing Your Payment Method are applicable to You. This may include charges for transaction fees, other fees and local taxes and Your information may be shared by the organizations providing such Payment Method with other parties. We are not responsible for this or liable for any damages, loss and/or expenses that You may face through your choice of Payment Method.
In the event You elect to subscribe to a recurring subscription to the specified Service (“Recurring Subscription”), and such Recurring Subscription has not been disabled or cancelled by You, You will be charged the Fee applicable in advance of the next period (for example, the next applicable month for monthly Recurring Subscriptions) through the Payment Method. If payment through the Payment Method for the Recurring Subscription is not successful due to expiration, insufficient funds or for any other reason, We may suspend Your access to the Service until We have successfully charged a valid Payment Method.
We have the right to make adjustments on any or all prices. You agree to accept the new price, by continuing to use the Service after the price changes are in effect. If You have signed up for a Recurring Subscription, any adjustments to prices will apply at the start of the next subscription period when You automatically renew Your subscription to the Service. If You do not agree to any prices changes and You are on a Recurring Subscription, You may choose to unsubscribe from the Service by cancelling Your Recurring Subscription by no later than 24 hours prior to expiry of the current subscription period.
If you have purchased or received a voucher code, gift card, pre-paid offer or other offer, separate terms and conditions presented upon purchase or receipt may also apply to Your access to the Service and You agree to comply with these terms (“Additional Terms”).
In the event You have an active Recurring Subscription and subscribe to a new non-recurring subscription (“One-Time Subscription”) purchased and activated via voucher code, gift card, pre-paid offer or other offer, We will deduct the price of the new One-Time Subscription as published on the Service from the Fee payable for the Recurring Subscription for the next renewal period and You will be charged the reduced Fee.
From time to time, We or third parties may offer trials of subscriptions to the Service for a specified period without payment or at a reduced rate (a “Trial”). We reserve the right to determine whether the Trial should be granted to You, and subject to applicable laws, to withdraw or to modify a Trial without prior notice and with no liability, to the greatest extent permitted under the law. If We require your payment details to start the Trial You agree to provide this. At the end of such Trials, We will automatically charge You for the applicable Fee on the last day of the Trial. If it is a Recurring Subscription that is offered after the Trial the terms for Recurring Subscriptions will apply. If You do not wish to be charged, You must cancel the subscription by no later than 24 hours before the end of the Trial. We will not refund any Fee paid after it has been charged if You do not cancel Your subscription as per above.
4. Cancellation & refund
You can cancel Your subscription to the Service at any time. You will be entitled to a refund only before first use of the Service subject to Our approval. In all other circumstances, You will not be entitled to a refund or credit of any monies paid, even if You cancel prior to the end of Your subscription period, including for annual or seasonal subscriptions. No refunds will be made in connection with any postponement or cancellation of events, or change in programming, for whatever reason. If You have any queries, please email to ph-customerservice@bein.com. We accept no responsibility for non-receipt of emails by Us for reasons outside of Our control.
5. Disclaimer of warranties
We shall take all reasonable steps to ensure a high-quality video feed. However, We cannot control Internet network congestion that may occur and affect the quality of the delivered video. We are not responsible for any suspension of service that may occur in the live video feed that is received from third party sources. To the maximum extent permitted by law, We are providing the Service on an “as is” basis and make no representations or warranties of any kind with respect to the Service, the System by which it is provided, or the content on the System, including (without limitation) warranties as to completeness, accuracy, satisfactory quality and fitness for any particular purpose, except to the extent required by law. To the maximum extent permitted by law, We do not warrant that the Service will meet Your particular expectations or requirements or that it will be uninterrupted, timely, secure or error-free, nor do We make any warranty as to results or the accuracy of any information obtained by You through the Service. Certain legislation may imply warranties or conditions, impose obligations or give statutory guarantees (together, “Statutory Provisions”) which cannot be excluded, restricted or modified except, or which can only be excluded, restricted, or modified to a limited extent. These Terms and Conditions must be read subject to the Statutory Provisions.