If you notice more than one charge for your beIN SPORTS CONNECT subscription, there are a few  reasons this can happen. 

Common reasons for multiple charges

1. Pending or authorization charges

If you recently:

• Subscribed
• Updated or added a new payment method

One of the charges you see may be a temporary authorization hold.

What this means:

• Authorization holds are used by banks to verify that your payment method is valid.
• beIN SPORTS does not collect this amount.
• The pending charge usually disappears automatically within a few days (up to 7–10 business days, depending on your bank).

2. Multiple subscriptions on different accounts

You may have more than one active subscription if:

• You signed up using different email addresses/ mobile numbers
• You previously created another bSC account and subscribed again

Each account is billed separately, even if the same payment method is used.

Try searching your inbox (and spam folder) for subscription receipts from beIN SPORTS CONNECT, Apple, or Google to see if they were sent to different email addresses.

3. Multiple subscriptions on the same account

In rare cases, a subscription may be created more than once if:

• There was an error or interruption during sign-up
• You attempted to subscribe again while a previous attempt was still processing

This can result in more than one active subscription tied to the same account.

4. Subscriptions via different platforms

Subscriptions made through different platforms are billed separately. For example:

• Apple App Store
• Google Play Store
• beIN SPORTS CONNECT website

If you subscribed on more than one platform, you may see multiple charges.

What to do next

If you believe you were incorrectly charged more than once, please contact our support team and include the following information:

• Did you see any error message or unusual behaviour while subscribing?
• Have you ever used another email address / different platforms to sign up for beIN SPORTS CONNECT?
• Where did you subscribe?
  • beIN SPORTS CONNECT website
  • Apple App Store
  • Google Play Store
• A screenshot or photo of your bank or card statement showing the duplicate charges (please cover any sensitive information), including:
  • Last 4 digits of the card
  • Charge dates and amounts
• Copies of any receipts from Apple or Google (if applicable)